Digital Concierge

Hotel Cabo de Hornos

Escape Route

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  • IN CASE OF FIRE

    · Do not use the elevator as you could become trapped.
    • If a fire starts in your room, immediately notify the Reception and/or activate the alarm bouttom located in the hallway of your room corridor.
    • Then quickly put out the source of fire, but only if you are sure you can do it with the fire extinguishers that are located there.
    • If you are in your room and hear the fire alarm, touch the door to see if it’s hot before opening it.

  • IF THE DOOR IS HOT

    · Please remain in your room, and use the phone to call the Reception Desk for assistance.
    • Immediately after making the call, fill the bathtub and cover all openings where smoke could enter with wet towels.
    • Wait for assistance.

  • IF THE DOOR IS NOT HOT

    · Open the door slowly, using it as a protective shield.
    • Please walk, do not run, to the nearest escape exit in the corridor of your floor, and go outside.
    · If the emergency exit does not seem safe, please return to your room. Remain there and call the Reception Desk for assistance.
    • If the corridor has smoke, keep your body low, and on your knees, make your way towards the emergency exit.

  • IN CASE OF A TREMOR OR EARTHQUAKE

    · It is important to remain calm. Avoid running and/or yelling. Our building have been built with anti-earthquake resistant features allowing it to withstand phenomena of this kind, without difficulties.
    • Please do not go from one place to another within the hotel. Get under a table or furniture which is the safest place.
    • Please stay away from windows and hanging objects that could fall.
    • When the quake stops, please walk calmly to the Reception Area.
    • In the event of fire or earthquake, your meeting point will be the first floor of the main Reception hall, where hotel staff will instruct you on the steps to follow.

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